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Whether you have questions about massage chairs, saunas, or need guidance choosing the right recovery product, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your shipment from our warehouse to your door.
What is your return policy?
We want you to feel confident in your purchase. If a product does not meet your expectations, please contact our team and we will walk you through the return or exchange process based on the item.
Can I exchange my product for a different model?
Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our support team with your order details and we will work with you on the best path forward.
How do I choose the right massage chair or sauna for my space?
Each product listing includes detailed dimensions and specifications to help you plan. If you need personalized guidance based on your room size or intended use, our team is happy to help via email or phone.
Do your red light therapy panels and cold plunges require special installation?
Setup requirements vary by product. Many of our red light therapy panels are plug-and-play, while cold plunges and infrared saunas may need dedicated space or a standard electrical outlet. Check the product page for specifics or contact us for guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to reply to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no minimum purchase required.
Owned and Operated Locally
Owned and operated by FLUX REGENERATE LLC, based in West Jordan, Utah, and dedicated to quality recovery products.
